Mark McDonald, general insurance practice director at Altus Consulting

Mark McDonald, general insurance practice director at Altus Consulting

Mark has spent over 15 years’ in Financial Services, focussing on General Insurance, enabling our clients to enhance their customer facing propositions through business model optimisations and the use of technology.

He brings a wealth of experience from working across a variety of customer-facing FS products, supported by his technology background when working with our clients to shape their change and strategic development across personal lines.

Mark is passionate about innovative solutions and the impacts of emerging technology on the Insurance industry, working with insurers and insurtechs alike to bring to life where they can enhance customer experience and improve operational efficiency.

Latest reviews by Mark McDonald
Insurers Accelerating AI Integration in Insurance Customer Journey" class="attachment-csco-thumbnail size-csco-thumbnail wp-post-image" alt="Insurers Accelerating AI Integration in Insurance Customer Experience">
Insurers Accelerating AI Integration in Insurance Customer Experience
Insurance companies have increasingly integrated digital processes into their customer journeys, yet the adoption of AI technologies lags behind