Gavin McPhail – senior expert in McKinsey’s Boston office
Gavin is a Sr Expert at McKinsey & Company based in the Boston office. He is a leader in the firm’s insurance practice where he serves a broad range of P&C insurance carriers, solution providers, tech disrupters, and private equity investors on strategy, distribution, claims and pricing & underwriting topics.
Prior to McKinsey, Gavin held various executive leadership positions with Liberty Mutual Insurance Co across Product, Distribution and Claims UW operations serving both Personal and Small Commercial markets.
In all things, Gavin’s obsession has been the application and operationalization of data, analytics and AI/ML in insurance processes, products, pricing and decision making at scale.
Key Skills: Leadership; Strategy; Executive Communication; Organizational Design; Talent Development; Advanced Analytics; Actuarial Sciences; Operations Research; Artificial Intelligence (AI/ML); Data Architecture; Agile Product Development; Insurance P&C Product (Small Commercial, Property, Auto); Insurance Claims Operations; Insurance Distribution Operations (Direct, Digital, Exclusive Agent, Independent Agent); SaaS