Monitaur, a provider of AI governance technology for regulated enterprises, has announced that Tokio Marine North America Services (TMNAS) selected its platform to manage AI governance across several Tokio Marine Group companies in the United States.
TMNAS, which provides shared services within Tokio Marine Group, will implement the software for Philadelphia Insurance Companies, Tokio Marine America and First Insurance Company of Hawaii. All four organizations are U.S. subsidiaries of the global insurance group.
The agreement comes as insurers expand their use of artificial intelligence across underwriting, claims handling and marketing. Managing AI risks across different business units requires consistent oversight, particularly when individual departments adopt technologies with different applications and risk profiles.
Monitaur’s platform will provide Tokio Marine with a common system for documenting AI use, assessing risks and monitoring whether applications meet established governance requirements.
The software includes risk assessment, independent validation and quantitative measurement capabilities intended to help insurers define acceptable risk levels and evaluate AI systems throughout their use.
Tokio Marine plans to use Monitaur’s insurance-specific configurations to establish governance requirements and evaluate AI applications against them. The implementation will also provide visibility into AI systems operating across participating businesses, including their compliance status and performance against internal governance objectives.
As we expand our use of AI to deliver world-class insurance solutions, we know that realizing its potential requires the right level of care and governance to support that growth.
Robert Pick, chief information officer at TMNAS and group deputy chief information technology officer of Tokio Marine Group
Pick said the selection followed an assessment of Monitaur’s software capabilities and its experience working with insurance carriers. He also cited the company’s involvement with the wider insurance industry, including regulators, as a factor in the decision.
The deployment is intended to give Tokio Marine a consistent approach to evaluating AI systems while allowing the participating companies to continue developing and implementing applications for their respective operations.
Risk tolerances will form part of the assessment process, with monitoring used to identify where existing controls meet requirements and where further action is necessary.
This approach addresses an operational problem facing insurance groups with multiple subsidiaries. AI applications developed or adopted by separate teams require oversight across different business functions, making consistent assessment and documentation important for group-level governance.
The agreement includes Monitaur’s FlightSim, an AI assurance tool designed to evaluate high-impact artificial intelligence systems through repeatable validation procedures, simulated scenarios and black-box testing.
FlightSim examines system performance and readiness for use against defined requirements. Black-box testing allows evaluators to assess how an AI application responds to inputs without relying exclusively on knowledge of its internal design or implementation.
Tokio Marine will use these capabilities alongside Monitaur’s broader governance software to measure whether AI systems meet established risk and compliance requirements. The combination provides a process for evaluating applications before deployment and monitoring their use against governance objectives.
Anthony Habayeb, CEO of Monitaur, said insurance companies already have established approaches to assessing risk, but artificial intelligence introduces additional considerations for governance and control effectiveness.
AI governance has to be operationalized in the workflows and systems where AI is developed and deployed. Organizations need measurable evidence of whether controls are reducing identified risks.
Anthony Habayeb, CEO of Monitaur
He said the software is intended to help insurance companies determine where existing controls are effective and where additional oversight is needed. Monitaur will support Tokio Marine as the group expands its use of artificial intelligence across participating businesses.
For TMNAS, the implementation will bring AI risk assessments, governance requirements and validation results into a shared framework serving three insurance companies. It will also provide information on the status of AI applications and their conformity with the group’s established governance standards.
Monitaur develops enterprise AI governance software for organizations operating under regulatory requirements. Its platform combines governance controls, objective testing, risk measurement and operational guidance, with a focus on providing evidence of AI system performance and compliance.
