Conduit Health, a digital health insurtech company focused on access to medical supplies, has raised $17 mn in a Series A round led by Drive Capital. The new funding will go toward scaling operations and pushing the technology further.
The deal brings total funding to $22 mn and gives the company more room to expand its AI-driven platform for durable medical equipment procurement tied to Medicare and Medicaid patients.
The company is going after a stubborn problem. Millions of Americans still face major friction when trying to access insurance-covered medical supplies used at home, and the process is especially difficult for people covered by Medicare and Medicaid.
Payer rules shift, documentation stacks up, prior authorisations drag on, and patients often end up dealing with delays, denials, or needless out-of-pocket costs for equipment they need.
Conduit Health says it is fixing that through a vertically integrated model that puts the full process on one platform.
The company handles clinical evaluation, insurance authorisation, and supply fulfilment in one chain, cutting out the administrative handoffs that usually slow care. What often turns into a multi-week mess becomes more controlled and easier to manage.
At the centre of the platform is CareOS, the company’s proprietary AI engine. It has been trained on data from more than 50,000 patient cases and is built to read complex insurance rules in real time, predict whether claims are likely to be approved, and automate workflows across different payers.
That setup helps the company move through insurance bottlenecks faster, lower denial risk, and make the process more consistent at scale.
The business has moved quickly since launch. In the 16 months since going public, Conduit Health says it has delivered supplies to more than 50,000 patients while broadening both its product catalogue and payer network.
That network now includes more than 100 health plans, covering close to 90 mn people across the United States.
Co-founder and chief executive officer Natan Wise said the goal is to bring clinical and administrative work into one structure and build a care model that works better for patients. He said the current system is failing vulnerable people who need to stay healthy at home. Fair point, honestly.
Investor backing reflects confidence in that approach. Molly Bonakdarpour, general partner at Drive Capital, said the company is solving an acute consumer pain point with a product experience that feels almost invisible when it works.
She said the speed of the company’s growth shows it is connecting with patients who are often hard to reach through traditional systems.
Longer term, Conduit Health wants to take the same technology stack beyond durable medical equipment.
Co-founder Rocky Seftel said the platform was built to support a wider set of insurance-covered services over time. That expansion could include access to medically tailored meals and transportation to appointments, extending the company’s role from supply access into a broader benefits infrastructure layer.
