Home insurtech Hippo has appointed William Malone as Vice President and Head of Agency. Malone, with 25 years of industry experience, will oversee sales, account management, and customer support. His previous leadership roles include positions at Chubb, Hartford, Liberty Mutual, and GEICO.
Rick McCathron, Hippo’s CEO and President, expressed excitement about Malone’s addition to the team. He featured Malone’s extensive experience in leading agent sales and support teams across various agency settings and product lines in the P&C sector.
McCathron believes Malone’s expertise will be a valuable asset as Hippo continues to enhance its agency services and customer offerings.
His experience leading agent sales and support teams in independent, captive, digital, and exclusive agency settings across every major P&C product line makes him an invaluable asset to Hippo as we continue building a world-class agency committed to finding a policy for every customer, regardless of carrier.
Rick McCathron, Hippo’s CEO and President
Malone shared his enthusiasm, stating that personal lines insurance has been a lifelong passion. He looks forward to leveraging his experience with Hippo’s technology-driven capabilities to deliver results that benefit all stakeholders. Malone also highlighted his eagerness to lead a team focused on customer satisfaction and protecting homeowners.
“Personal lines insurance is in my professional DNA and is my first, and true, love. I am beyond excited to deploy the fullness of my experience and passion with Hippo’s great foundation and tech-forward capabilities to drive and deliver results accretive to all stakeholders,” said Malone.
I am equally thrilled to join and lead a team of customer-centric agency professionals dedicated to protecting the joy of homeownership.
William Malone
At the same time, Hippo announced the departure of Yuval Harry, a long-time executive who joined in 2018 as Vice President of Partnerships and later became Chief Revenue Officer.
Harry played a key role in Hippo’s growth, leading the company through its transition from a startup to a publicly traded firm. Most recently, he oversaw Hippo’s sales and customer support through the Hippo Agency.
McCathron acknowledged Harry’s contributions, noting his efforts in building the Hippo Agency. He expressed gratitude for Harry’s work and wished him success in future endeavors.
Harry, reflecting on his time at Hippo, expressed pride in the company’s achievements and optimism about its future under Malone’s leadership.
Hippo is protecting the joy of homeownership, helping to safeguard customers’ most important financial asset by harnessing the power of real-time data, smart home technology, and a growing suite of home services to deliver proactive home protection.
by Peter Sonner