MediHelp International, a market leader in international private medical insurance (IPMI) and private medical insurance (PMI) across Poland Hungary, and Romania, has officially gone live with CoverGo’s next-gen, end-to-end health insurance platform to power its digital transformation and redefine health insurance operations across multiple European markets.
As a major MGA working with leading multinational carriers, MediHelp set out to replace its core systems with CoverGo and improve the flow of information between its business units and partners.
With CoverGo’s modular, API-driven architecture, MediHelp now manages the entire insurance value chain digitally – from product configuration and multi-channel distribution to automated policy administration, claims processing, and reinsurance reporting.
As part of this transformation, MediHelp now operates with a fully integrated Admin Portal, Broker Portal, and Member Portal, enabling seamless interactions for all stakeholders and enhancing operational efficiency and providing a first-class customer experience across borders.
The implementation was completed within one year and enabled MediHelp to set a new benchmark for digital excellence in the health insurance space.
Going live on the platform is a major leap forward in our strategy to lead with innovation and agility across European markets.
Tomas Holub, CEO & Founder of CoverGo, added, “MediHelp’s successful go-live showcases the strength and flexibility of CoverGo’s next-gen insurance platform. This partnership not only demonstrates how insurers and MGAs can transform legacy operations and scale with future-proof solutions, but also reinforces CoverGo’s relevance on a global stage – now with a strong footprint in Europe.”
CoverGo, a global no-code AI insurance platform for health, life, and P&C, has launched CoverGo Claims, a new AI-based system for health insurers and third-party administrators (TPAs). This platform provides a full claims management solution.
CoverGo Claims includes end-to-end automation, a configurable rules engine, real-time integration with external data sources, fraud detection, and user-friendly white-label portals.
These features improve claims processing by reducing manual tasks, allocating resources more effectively, and automating most workflows.
By using this platform, insurers reduce operational costs, improve adjudication accuracy, speed up processing times, and expand capacity. It also increases satisfaction among both customers and providers.
Existing clients who have used CoverGo for claims since 2020, along with new clients across APAC, EMEA, and the Americas, have shown strong interest in CoverGo Claims.
Tomas Holub, CEO and Founder of CoverGo, stated that the platform responds to rising demand from insurers aiming to cut inefficiencies and lower costs.
He noted that CoverGo Claims improves efficiency, productivity, and user experience across the health insurance sector.
The launch of CoverGo Claims addresses the growing demand from insurance companies who want to eliminate inefficiencies and inflated costs while embracing seamless, scalable, and intelligent claims processing.
Tomas Holub, CEO and Founder of CoverGo
“CoverGo Claims is set to redefine efficiency, productivity, and user experience for all stakeholders in the health insurance ecosystem and ultimately benefit the end-customers as well,” said Tomas Holub.
Growing number of insurance companies, and emerging insurtechs across the globe adopt CoverGo to build and launch all types of insurance products within days, develop omni-channel distribution, and digitize policy admin and claims. CoverGo’s clients include AXA, Bupa, MSIG (MS&AD), Dai-ichi Life, and many others.
