Lloyd’s of London, the world’s leading insurance and reinsurance market for global risk, has appointed Stephane Flaquet as its new chief operating officer, effective Sept. 1, pending regulatory approval. He will also join the executive leadership team.
Flaquet succeeds George Marcotte, who has served as interim COO since September 2024. Marcotte will return to Accenture following his temporary tenure.
In his new role, Flaquet will oversee Lloyd’s operations across both the market and the corporation.
His responsibilities include managing the firm’s technology, data, and transformation portfolio, as well as executing the broader operational strategy.
He will also direct efforts related to market infrastructure resilience and all ongoing work under the Blueprint Two programme.
Stephane has 30 years’ experience of building and leading high-performing teams while delivering complex change and driving profitable growth across international markets.
Flaquet brings three decades of experience in leading global teams and delivering operational change across financial services.
He joins Lloyd’s from Hiscox, where he held a number of roles since joining in 2010, most recently Group Chief Operations and Technology Officer. Before Hiscox, he held senior roles at American International Group (AIG) and Capital One.
After a thorough search I am confident that Stephane is the right person to lead Lloyd’s Operations function and execute the operations strategy. Stephane’s experience will be integral to delivering operational excellence, flexibility and scalability to the Corporation and the market. This will drive efficiencies and modern working practices to meet the challenges of our evolving insurance market. I look forward to having him in my team.
Patrick Tiernan, Lloyd’s Chief Executive
“I’d like to thank George Marcotte for his leadership, expertise and insight which have been invaluable in helping us work towards delivering our strategic goals and I wish him every success as he returns to Accenture,” Patrick Tiernan says.
Stephane’s appointment is subject to regulatory approval.
Financial Services professional with broad experience in all aspects of operational, technology and change management. Interested in international management positions with a preference for small team and/or start up environment. Genuine interest in expatriations.
Specialties:
– Business transformation
– Technology management
– Operational management
– Vendor management
– Program management
– Experience of Financial Services & Insurance sectors
– Strong analytical and problem solving skills
– Ability to work effectively in a team environment
– Exceptional interpersonal skills
– Strong communication skills in French, English & Spanish
