Overview
Premium increases and affordability now sit at the top of business leaders’ insurance concerns. In a WBN report produced with MarshBerry, 47% of respondents named higher premiums and cost pressure as their main insurance worry, with the strongest concern coming from the U.S. and Canada.
- Cyber coverage gaps came next, cited by 43% of leaders. Another 40% said losses from natural catastrophes are moving faster than available insurance coverage and market capacity, a warning sign for buyers already dealing with tighter terms and higher retained risk.
- The broker message was sharper. Some 39% of business leaders said their insurance partners were not consultative or proactive enough. The figure rose to 45% in the U.S. and 42% in the U.K., pointing to a service gap in markets where clients expect more guidance on exposures, limits and risk financing choices.
The report framed this as room for brokers to rebuild advisory value through better client education, clearer exposure mapping and guidance tied more closely to each company’s risk profile.
Service delivery now carries the most weight when companies select or renew an insurance partner, cited by 46% of respondents. Price and total cost of risk followed at 40%, while innovation, digital tools and data capabilities reached 39%. The ability to quantify and prove return on investment ranked fourth, at 35%.
What is the main insurance concern for business leaders?
Rising premiums and affordability rank first, cited by 47% of leaders in the WBN and MarshBerry report. Concern was strongest in the U.S. and Canada.
Why are cyber insurance gaps worrying companies?
Cyber coverage gaps were cited by 43% of respondents. Companies remain exposed when policy limits, exclusions or response services do not match their actual cyber risk.
How are natural catastrophes affecting insurance buyers?
Some 40% of leaders said catastrophe losses are moving faster than available coverage and market capacity. That puts more pressure on pricing, limits and retained risk.
What service issue did business leaders report with brokers?
39%said their insurance partners were not consultative or proactive enough. The figure rose to 45% in the U.S. and 42% in the U.K.
What matters most when companies choose an insurance partner?
Service delivery ranked first at 46%. Price and total cost of risk followed at 40%, while innovation, digital tools and data capabilities reached 39%.
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by Peter Sonner – Lead Tech Editor at Beinsure
