American Farmers & Ranchers Mutual Insurance Company (AFR Insurance) has adopted Verisk’s property claims-handling solutions.
AFR Insurance will use Verisk’s property claims-handling ecosystem to help rapidly assign, inspect and settle property and contents claims; monitor and analyze company performance; and get valuable insight on severe weather events.
By harnessing these powerful solutions — including Xactimate®, XactContents®, XactAnalysis® and Verisk Benchmark® — AFR Insurance will enhance its claims assignment processes and streamline claims inspections and estimating.
After reviewing available products, we came to the conclusion that Verisk’s claims solutions offer the most diverse functionality and greatest flexibility of any currently on the market. By incorporating these solutions into our workflows, we are able to process claims efficiently and effectively, better serving our policyholders.
Darin Miller, Director of Claims at AFR Insurance
Verisk offers insurers insights, helps improve underwriting and claims outcomes, strengthens operating efficiency and combats fraud. Among its many solutions, Verisk offers computer software solutions for professionals involved in estimating all phases of building and repair. Thanks to a longstanding commitment to invest in research and development, Verisk property estimating solutions are used by many of the top property insurance companies and repair contractors in the United States and Canada.
Property claims involve multiple parties, including insurers, claims management companies, adjusters, contractors and homeowners. Communication and collaboration are critical, and that’s why we offer a suite of solutions to streamline the entire claims process.
The claims process starts at first notice of loss, and ClaimXperience makes it simple for policyholders, claim staff and suppliers to collaborate via a web portal that allows customers to take video or photos of property damage with their phone and enables claims staff and suppliers to assess damage remotely.
Contractors, adjusters, and other service providers can also access their own analytical and reporting tools and manage assignments via XactAnalysis SP. When service providers use XactAnalysis SP, it also allows you to manage and track their performance.
by Peter Sonner
