Aviva Ventures has backed Indico Data, adding weight to the Boston and London-based firm’s push into AI-powered automation for global insurers, building products aimed squarely at insurers that wrestle with unstructured information.
The corporate venture arm of Aviva, one of the UK’s largest carriers, wants to expand Indico’s adoption in the London Market and strengthen the company’s credibility with property and casualty players worldwide.
As part of the deal, Arslan Hannani, Aviva’s Chief Innovation Officer, will take a board observer seat at Indico while also advising its leadership.
That move signals more than just capital – it puts a major insurer inside the tent, with a direct view into the company’s product direction and traction.
Tom Wilde, Indico Data’s CEO, framed the investment as a big shift for how carriers run their front-end processes. He pointed to pressure around submission intake, claims workflows, and policy servicing, all dependent on mountains of unstructured documents.
This partnership underscores the increasing demand for intelligent automation that transforms how insurers handle the critical ‘front door’ of their business—from submission ingestion to claims intake to policy servicing and beyond
Tom Wilde, Chief Executive Officer of Indico Data
“Aviva’s investment and Arslan’s participation on our board validate Indico’s vision for the agentic insurance enterprise and our mission to help carriers turn unstructured data into competitive advantage,” Tom Wilde said.
According to Wilde, Aviva’s stake and Hannani’s involvement confirm Indico’s push to build what it calls the agentic insurance enterprise, turning messy data into usable advantage.
Aviva has kept its venture unit busy funding tech that pushes insurance and financial services away from old models. Hannani called out Indico’s platform for embedding AI deeper into operations, saying the results are already visible in the London Market.
He said the tech delivers speed and efficiency in environments where complexity usually bogs down carriers. The excitement, he added, is less about hype and more about clear productivity gains.
Indico’s technology is reshaping how insurers operate by bringing AI deeper into core workflows
“We’ve seen firsthand the impact Indico is having in streamlining operations and unlocking new efficiencies, particularly in complex markets like London and beyond. We’re excited to support its continued growth.”
This isn’t Indico’s first strategic boost. Earlier in 2025, Guidewire put capital into the company, giving another strong signal of industry faith in its technology.
With multiple global carriers already running on its Agentic AI platform, Indico now claims momentum across underwriting, claims, and operations.
Aviva Ventures continues to chase early and growth-stage companies with the potential to reset how insurance, wealth, and financial services function.
For Aviva, aligning its investments with future-facing tech has become part of the long game – and Indico fits the mold.
Indico was founded on the belief that the most valuable data in the enterprise is often the hardest to use.
While legacy automation tools focused on simple forms and fields, our founders focused on unstructured content, the contracts, claims, reports, and submissions that power real business decisions.
“We built Indico to change that. What started as a research breakthrough in machine learning is now a mature Agentic AI platform used by leading enterprises to automate high-value decisions at scale, without black boxes or brittle rules”.
