US-based insurance automation firm Fulcrum raised $25 mn across seed and Series A rounds as it pushes deeper into large brokerage operations.
The funding was led by CRV, with participation from South Park Commons, Foundation Capital, and a group of angel investors.
Fulcrum plans to channel the capital into expanding adoption of its software among major brokerages. The platform automates core servicing work, including coverage and claims analysis, proposal generation, policy checks, certificate issuance, and preparation of sales materials for clients and carriers.
The system integrates directly with existing agency-management platforms such as Applied Epic. It pulls policy documents from email, reconciles data across records, and updates information in real time, according to the company.
Co-founder and CEO Arjun Mangla said brokerages have tolerated fragmented workflows built on legacy systems and manual processes for too long.
He said Fulcrum aims to rebuild the brokerage back office with AI designed to operate inside the tools teams already use, rather than layering on new systems.
For too long, insurance brokerages have accepted a complex and outdated web of partners, paperwork and legacy systems. We are showing that it doesn’t have to be this way. Fulcrum is re-architecting the brokerage back office with AI that is fast, precise and deeply integrated into how teams actually work.
Arjun Mangla, Fulcrum co-founder and CEO
Fulcrum said its software now handles more than 2,500 hours of manual work per day across brokerage teams. Policy delivery timelines dropped from at least 15 days to same-day completion. Proposal creation fell from six to eight hours to under two.
Many customers sit within the top tier of US brokerages, firms that historically leaned on offshore business process outsourcing for policy reviews and quality checks.
Fulcrum positions its software as a direct replacement for those outsourced workflows.
The company was founded by Mangla and CTO Sambhav Anand. Its technology stack combines multiple large language models tailored for insurance, alongside proprietary retrieval, reasoning, and validation layers focused on accuracy and compliance.
The tools operate within brokers’ existing workflows rather than forcing process redesign.
CRV general partner Reid Christian said insurance brokers operate at the centre of a trillion-dollar market, yet still rely on decades-old systems.
He said Fulcrum’s approach stands out by fitting directly into those systems and removing slow, labor-heavy processes through continuous automation.
With fresh capital in place, Fulcrum plans to scale deployment across large brokerage houses as insurers and intermediaries look to cut costs, shorten turnaround times, and reduce dependence on offshore servicing.
