Pasito, a U.S.-based insurtech that provides an AI-native workspace for group health, life, and retirement benefits, has raised $21 mn in Series A funding as it pushes to remove manual work across insurance and employee benefits operations.
The round was led by Insight Partners, with participation from Y Combinator and MTech Capital. Pasito positions the funding as fuel for scaling an AI-native workspace built for group health, life, and retirement benefits.
The company develops agentic AI infrastructure aimed at modernising benefits operations end to end. Its platform ingests unstructured plan documents and employee census data, converts them into a unified data layer, and replaces manual plan setup.
From there, workflows extend across sales, quoting, marketing, enrolment, service, and claims.
According to Beinsure, fragmented data remains one of the most expensive failure points in benefits administration.
Founder and CEO Pauline Roteta says carriers and brokers remain weighed down by operational debt. That friction, she says, shows up for employees as higher costs and disjointed experiences.
Carriers and brokers are buried in operational debt, and employees pay the price through higher costs and fragmented, confusing experiences
Pauline Roteta, Founder and CEO of Pasito
“Pasito replaces that broken infrastructure with a centralized AI workspace and agents that automate the hardest work – accurately, transparently, and at scale,” said Pauline Roteta.
At the platform’s centre sit AI agents responsible for plan construction. Pasito reports 98% accuracy in this process, compared with an industry average of 74% cited by LIMRA.
Each percentage point removes hours of manual reconciliation per employer group. Built on that foundation, the platform supports engagement agents producing benefits guides, microsites, plan summaries, comparisons, personalised recommendations, sales materials, support responses, translations, and omnichannel communications. Tasks measured in weeks now compress into minutes.
Adoption has accelerated across the benefits market. Customers include carriers such as Reliance Matrix and New York Life, alongside consultants including OneDigital and Daybright Financial.
Pasito says annual recurring revenue grew 50x over the past year as deployments expanded across thousands of employers. In several large carriers and brokerages, the platform now sits inside daily operations.
In 2025, Pasito has raised $3.25 mn in seed funding from Google, Y Combinator, Core Innovation Capital, FiDi Ventures, and several strategic angels from insurance, healthtech, and software space.
Insight Partners vice president Alexandra Lundin compared Pasito’s approach to AI-first shifts seen in legal services. She said the company rebuilt how work flows through benefits organisations, targeting an industry overdue for structural change.
Pasito is doing for insurance and group benefits what AI-first companies have done for the legal industry. They’ve built an AI-native workspace that re-architects how work gets done in an industry that urgently needs modernization. We look forward to partnering with them in this next chapter.
Alexandra Lundin, Vice President at Insight Partners
The new capital supports three priorities. Pasito plans to expand engineering to scale its agentic infrastructure and extend AI coverage across more products and workflows.
It will grow forward-deployed teams working directly with carriers, brokers, employers, and partners to configure high-value workflows. Sales and marketing investment follows, aimed at meeting rising enterprise demand and widening distribution.
MTech Capital partner Brian McLoughlin said Pasito focuses on automating work insurers and brokers have handled manually for decades, from benefit configuration to downstream processes spanning quoting and claims.
Longer term, Pasito plans to let clients build proprietary AI agents inside the workspace, deploy fully white-labelled experiences, and extend automation across the entire benefits lifecycle.
According to our data, platforms offering this level of configurability tend to embed deeper as operational systems rather than surface tools.
Pasito operates as an AI-native workspace for group health, life, and retirement benefits, serving carriers, brokers, financial institutions, and employers seeking accuracy, compliance, and speed without manual overhead.
