Michelle is the insurance research manager in the Deloitte Center for Financial Services. As a subject matter specialist for the insurance industry, Michelle produces thoughtware on current and future trends, including strategies and solutions for our clients.
Several papers most recently authored are, “Financial inclusion and the underserved life insurance market, part two: Closing the US coverage gap to drive growth and bolster DEI” and “Closing the gap on US retirement savings”.
Responsible for managing insurer financials at public companies have spent five years preparing for the long-anticipated implementation of new accounting standards
Many insurers around the world have taken significant steps to build an organizational infrastructure addressing the multitude of challenges posed by ESG
Forced virtualization of work during the pandemic has fueled revolutionary changes in employee expectations and upended many traditional employment models
While change has often come slowly in life insurance sector, a metamorphosis may be underway. The effects of the pandemic are lingering, consumer expectations are growing
Raising revenue hasn’t been an issue for most nonlife insurers, thanks to some of the highest property-casualty insurance rate increases posted in years
