Cytora, an AI-driven solution provider for insurers, has launched Cytora Platform 3.0, an upgraded version of its digital risk processing system. This version improves capabilities using agentic AI.
According to Cytora, Version 3.0 can digitize any transaction, regardless of size or complexity, without requiring training. Insurers can process their entire intake, including detailed risk submission documents.
Agentic AI coordinates digitization agents that operate and explain decisions like humans. The platform includes tools for administrators to speed up reviews of extensive data fields, such as property lists and claims. Fast-track functions highlight only the fields that need validation, streamlining the review process.
Cytora states that Version 3.0 improves transparency by allowing digitization agents to justify decisions like integrated team members. This ensures clear, reliable results while increasing processing capacity.
Seven agents run extraction tasks simultaneously, each following separate reasoning paths, which supports field-level confidence scoring. This enhances automation in underwriting and claims workflows. A chain-of-thought reasoning feature in the human review console further assists administrators with validation and exception management.
The latest version also improves self-service features, enabling users to configure workflows and business lines faster. A visual editor with a natural language interface simplifies the process, reducing resource needs and improving operational efficiency for insurers.
Cytora recently partnered with Chubb, Arch, and Everest. The platform helps commercial brokers, insurers, and reinsurers process larger risk volumes at lower marginal costs while improving risk selection. In 2024, transaction volume processed by Cytora increased sevenfold.
Juan de Castro, Cytora’s COO, stated that Platform 3.0 represents a significant advancement in digital risk processing for commercial insurers. He emphasized its ability to handle complex transactions while improving transparency, explainability, and user experience.
Cytora develops AI-driven solutions for the insurance industry, focusing on digital risk processing. Its technology helps insurers automate underwriting and claims workflows by digitizing risk data and improving decision-making. The platform uses AI to extract, structure, and validate information from complex insurance documents, enabling insurers to process higher risk volumes more efficiently.
The company serves commercial insurers, brokers, and reinsurers, helping them streamline risk selection and improve operational efficiency. Its technology supports self-service configuration, allowing insurers to customize workflows and business lines without extensive technical expertise. Cytora has partnered with major insurers to enhance automation and reduce processing costs while maintaining accuracy and transparency in risk assessment.
