Insurance brokers are under pressure. Legacy systems, stricter regulation, rising customer expectations – and a market that keeps shifting.
DXC Technology just rolled out a new play: Assure Broking Essentials, an AI-driven SaaS platform built to handle those pain points for small and mid-sized brokers.
DXC describes it as ready-to-deploy, multi-tenant, and compliant out of the box. Security is embedded, ACORD GRLC standards built in, onboarding simplified.
The idea is fast insurtech startup, lighter overhead, and workflows that adapt to evolving regulatory demands while actually improving productivity.
At its core, the platform merges responsible AI with human-in-the-loop automation. It applies intelligent data extraction to kill off repetitive manual tasks, smoothing the daily grind for brokers.
DXC layered in technology from ServiceNow for workflow automation, AWS for cloud infrastructure, Velonetic for industry depth, and mea platform for document intelligence.
The result: enterprise-grade tech without brokers having to bankroll massive IT investments.
Ray August, DXC’s president of insurance software and BPS, said brokers need to break free from legacy traps, skill gaps, and outdated processes.
He framed the new product as a way to deliver secure, scalable, AI-powered operations that boost productivity, improve compliance, and sharpen customer experience.
As the insurance industry continues to evolve, brokers face challenges from legacy technology constraints, skills shortages, and outdated processes.
Ray August said, DXC Technology president, insurance software and BPS
“With Assure Broking Essentials we are equipping small and mid-sized brokers with a secure, scalable, and AI-powered platform that boosts productivity, streamlines compliance, and elevates customer service,” Ray August said.
ServiceNow’s Alix Douglas, GVP of partner solutions, tied it to a broader trend. Companies are moving from testing AI-driven SaaS platform to embedding it at scale, she said, and trusted platform partnerships matter more than ever.
DXC Assure Broking Essentials, built on the ServiceNow AI Platform, helps deliver an exceptional client experience that seamlessly integrates customizable AI capabilities that are cost efficient and secure, accelerating enterprise transformation as whole.
ServiceNow’s Alix Douglas, GVP of partner solutions
This partnership showcases what’s possible when deep domain expertise meets a purpose-built platform for AI innovation at scale.
For DXC, the launch is another step in expanding its insurance portfolio. The company, known for mission-critical IT services, has long pitched itself as a partner for global enterprises aiming to modernize.
With Assure Broking Essentials, it’s staking a position in the mid-market insurance segment, betting that streamlined compliance and AI-first operations will win brokers who need growth without complexity.
