Doctorsa, a Milan-founded digital health company for travellers, has raised €1 mn in new funding. PranaVentures led the round, with Vento and 40Jemz Ventures also taking part.
Nadia Neytcheva and Francesco Maria Serino founded the company in Milan. Doctorsa has operated under its current brand since 2023 and says its 24/7 healthcare assistance service has helped more than 250,000 travellers over three years.
The service connects users with more than 550 doctors across 40 countries. Patients receive video consultations, medical guidance and prescriptions when a doctor considers them clinically appropriate.
Doctorsa has avoided the subscription model. Users describe their symptoms on the platform and usually receive a doctor match within five minutes. Consultations then start through English-language video calls, with pricing from €20. This puts Doctorsa in a specific urgent-care niche: people who fall ill abroad and need quick medical help without working through local systems, language problems or hotel-desk improvisation.
Travel booking is moving toward agentic commerce, and Doctorsa wants healthcare to fit into the same workflow.
The company has built proprietary Agentic Booking infrastructure on open-standard interfaces, allowing users to request and book medical consultations through their preferred AI assistant while keeping control over the process.
Nadia Neytcheva, CEO of Doctorsa, said healthcare has asked people to adapt to its processes for decades, while the company wants the system to move closer to how people already behave. In her view, fast access to a trusted doctor should become part of the travel experience, not an emergency search after something goes wrong.
She said Doctorsa’s growth shows travellers value transparency, speed and choice in a sector where consumers often come second. With PranaVentures backing the business, the company plans to expand through partnerships with travel companies, insurers, employers and global platforms.
Sergio Scalzi, Investment Manager at PranaVentures, linked the investment to growth in international travel and broader telemedicine adoption. Demand for fast digital healthcare gives Doctorsa another tailwind, especially among travellers who need care outside their home country.
The team has shown strong execution in a short period, building a scalable service with clear international positioning. PranaVentures is treating the deal as part of its Future of Health strategy, where digital access to care remains a large investment theme.
Sergio Scalzi, Investment Manager at PranaVentures
The new capital comes through PranaVentures’ first fund. Along with operational support from the firm, the funding will help Doctorsa strengthen its existing markets and expand internationally.
The United States will be one of the main targets. US citizens already account for around 40% of Doctorsa’s patients, giving the company an existing demand base before a larger push into the market.
Doctorsa also plans to roll out its B2B offer for travel operators, insurance companies and businesses. The aim is to help partners add global digital healthcare services to customer products or employee welfare programmes without building medical networks themselves.
