Duck Creek, a U.S.-based software company specializing in cloud solutions for the property and casualty (P&C) insurance industry, released the Agentic Product Configurator, an AI-driven system designed to move insurance products from requirements to deployment within a single workflow.
The platform targets a long-standing bottleneck in product development, where configuration and implementation often stretch across months.
Headquartered in Boston, it provides an end-to-end platform that helps insurers modernize core operations (policy, billing, and claims) through its SaaS offering, Duck Creek OnDemand.
The system applies agentic AI across the full lifecycle, starting with requirement generation and extending through configuration, validation, and deployment.
It replaces fragmented processes with a unified structure, reducing reliance on manual coordination between teams.
Early results show up to 50% reduction in effort tied to requirement drafting and manuscript generation. Timelines shift from months to weeks by using existing materials such as product filings and in-force policy documents.
Jose Lazares said the approach changes how insurers handle system implementation. He pointed to automation across the lifecycle as a way to reduce execution risk and free resources for product development rather than configuration work.
By applying AI across the entire lifecycle, we are helping insurers move from manual, resource-intensive processes to a more automated, predictable, and scalable model, reducing requirement and configuration effort by up to 50% and compressing timelines from months to weeks.
Jose Lazares, Chief Product Officer at Duck Creek
“This allows our customers to reduce risk, accelerate time to value, and focus more of their efforts on innovation rather than implementation,” said Jose Lazares.
The platform converts underwriting manuals, rating guides, and policy forms into structured requirements and configuration outputs.
It uses multi-agent orchestration to extract information, organise it into usable formats, and align outputs with Duck Creek Policy systems.
Built-in validation and governance controls remain part of the process. Human review layers stay embedded, ensuring outputs meet compliance standards and remain explainable for regulatory purposes.
Chris McCloskey said the tool allows professional services teams to move faster from documentation to deployment. He described the shift as a measurable reduction in implementation timelines, which historically required heavy coordination and specialised resources.
The configurator supports multiple use cases. It can generate initial product configurations for new launches, build state-specific variants for multi-state expansion, migrate legacy products into updated systems, and support continuous updates to pricing, rules, and policy forms.
With Agentic Product Configurator, our Professional Services team can help insurers move from documentation to deployed products much faster, reducing implementation timelines and accelerating time to value in a way that was not previously possible.
Chris McCloskey, Chief Operating Officer at Duck Creek
Insurance product development has long struggled with slow execution and scaling limits.
According to Beinsure analysts, applying AI at the configuration layer addresses one of the more resource-heavy parts of the insurance technology stack, where manual processes often create delays and inconsistencies.
Duck Creek positions the tool as part of a broader move toward AI-driven insurance operations. The company’s platform connects underwriting, policy management, billing, and claims workflows within a single data structure, aiming to support faster product rollout and more consistent execution across business lines.
