Reimagining FNOL: How AI Agents Speed Up the First Step in Insurance Claims
The first notice of loss (FNOL) is the starting point for every insurance claim. It sets the tone for the entire claims cycle. And for years, this process has been manual
Artificial Intelligence in Insurance – AI-assisted risk assessment can help insurers better customize plans so that customers pay only for what they actually need. It can also minimize human error in the application process, so customers are more likely to receive plans that properly fit their needs.
AI can facilitate the swift processing of insurance-policy claims and automate benefits transactions. It can also regulate a policy’s specifics to further streamline the handling of claims without any human intervention.
AI and ML are employed in various applications in the insurance industry, including fraud detection and prevention, risk assessment and underwriting, customer service and engagement, claims processing and management, as well as predictive analytics and risk management.
In this section, we have collected the most current articles and reviews on the topic of the Artificial Intelligence in Insurance.
The first notice of loss (FNOL) is the starting point for every insurance claim. It sets the tone for the entire claims cycle. And for years, this process has been manual
Few industries remain untouched by artificial intelligence, and insurance is no exception. 29% of insurers globally already use AI—a figure expected to rise
Accurately predicting underwriting performance is crucial for stakeholders, but traditional methods often fall short
Insurers have put aside their initial reluctance and welcomed artificial intelligence to help customers and better understand risk
AI is reshaping insurance with faster claims, smart underwriting, and fraud detection—even in emerging markets, where adoption is steadily growing
Integrating real-time data analytics through big datasets, AI, and ML technologies empowers companies to detect high-risk policies before solidifying agreements
Generative artificial intelligence (Gen AI) is no longer a futuristic concept. AI’s potential to amplify systemic risks, such as through polymorphic malware or AI-targeted data breaches
Insurance Europe has urged the European Commission (EC) to withdraw its proposed Artificial Intelligence Liability Directive (AILD), arguing that it could lead to legal innovation
Venture capital funding for generative AI startups is on track to exceed 2023’s record-breaking levels. In 2025, GenAI startups raised over $40 bn
The EU AI Act, published by the European Commission in July 2024, introduces the first regulations on AI development and usage across sectors to protect citizens’ rights
Artificial intelligence promises to revolutionize how P&C insurance business gets done. The exact ways AI will influence business are unknown
Increasing use of artificial intelligence triggers claims across many lines of business. Insurers will need to understand of intended effects
Insurance companies have increasingly integrated digital processes into their customer journeys, yet the adoption of AI technologies lags behind
As the insurance market recognizes the potential of artificial intelligence, there remains uncertainty about how to effectively apply the technology to enhance customer engagement
Challenges in agreeing to a definition of AI reinforce the complexity of determining exactly how managers are using and integrating capabilities
Generative artificial intelligence is a great opportunities for insurers. AI considered one of the most important technological breakthroughs of the last few decades
With artificial intelligence practically impacting all aspects of everyday life, the number of insurance gaps when using AI has staggered in recent years
Though the stock market is still driven by enthusiasm for artificial intelligence, businesses devoted to insurtech, or the revolution of insurance through technology
As generative AI changes the way companies do business, it is creating new risks and new causes of loss that impact not only the companies themselves
Insurers must embrace Artificial Intelligence technology to successfully navigate emerging transformative trends that are shaping the insurance landscape
Global Generative AI in Insurance Market size will be worth $5,5 bn by 2032 from its current size of $346.3 mn, and growing at a CAGR of 32.9%
To build an AI-driven finance organization for the future, it will require a combination of technical and business skills that many finance teams do not have today
For re/insurance industry, Digital Trust and Artificial Intelligence are vital for business since access to data is the key component behind risk analytics and automation capabilities
Cloud computing services fall into 4 categories: infrastructure as a service (IaaS), platform as a service (PaaS), serverless, software as a service (SaaS)
Some experts believe that artificial intelligence (AI) could completely disrupt the insurance industry as we know it. So what does the future hold for insurers?
Everyone is talking about ChatGPT and how it’s going to revolutionize almost every business sector. The life insurance industry is no exception
As the world is gearing up for a shift to allow environment-friendly electric vehicles, the changing landscape presents opportunities for the motor insurance industry
Artificial Intelligence and machine learning are changing how we live, work and play – for good. Across this wide spectrum of AI, there is a vast and real potential for people
Insurance fraud costs the UK an average of £1.2bn annually. In the last year, fraudulent home insurance claims increased by 45% and according to the 2022 Insurance Fraud
Costs for everything from food to healthcare to insurance premiums have increased in the past few years – especially after the 2020 lockdown