Insurers Accelerating AI Integration in Insurance Customer Experience
Insurance companies have increasingly integrated digital processes into their customer journeys, yet the adoption of AI technologies lags behind
Insurers must embrace change and rethink digital strategy & business models to move towards a compliant, secure and digitally-enabled operating model to enhance customer, employee, partner and other stakeholder experiences.
Fueled by FinTech investments and InsurTech startups, insurance has become a hotbed of digital innovation.
Digital transformation using digital technologies to create new — or modify existing — business processes, culture, and customer experiences to meet changing business and market requirements.
We bring together advanced analytics, digital transformation, cloud, cyber security, accelerators that create value and drive business growth.
Digital tools and capabilities help streamline new product development, digital experiences and the transformation of key functions — from marketing, distribution, underwriting and claims to finance and accounting.
Insurance companies have increasingly integrated digital processes into their customer journeys, yet the adoption of AI technologies lags behind
Insurance Digital Transformation refers to the comprehensive integration of digital technologies into all areas
In the era of digital transformation, the insurance sector has observed a paradigm shift in the creation of value. Digital data, now form a significant part of the economic value
Data can help insurers to reduce their exposure to risk and create more satisfactory experiences for customers
High demand for global life insurance and increased worldwide risk awareness sparked by the pandemic have encouraged carriers to personalize solutions
While the idea of full-funnel marketing in Insurance has been around for years, most insurers unable to overcome technological barriers
As a way to visualize and contextualize data from physical and virtual assets, they bridge physical operations and digital capabilities
Mantissa Group initiated a survey, conducted across life Insurance technology and business leaders, and supplemented by a series of interviews
Legacy technology systems have long been a problem for insurance providers. The idea of moving customer data away from incumbent systems is a daunting prospect for most insurers
Saudi Arabia’s insurance market, the second largest in the Gulf region by gross written premium (GWP) after the UAE, offers a vibrant and competitive environment
Planning out insurance marketing strategy is a great way to stay on track with your business goals and find success within your target market
European venture valuations landed higher than expected in Q3 2022 despite the current environment applying increasing pressure on startup price tags
The future shown to us in old movies was unrecognizable to people of the time. Flying cars dotted the sky, robot maids cleaned up houses, space travel was easy
Awareness for life insurtechs among millennial active shoppers has climbed almost 30% in the last 12 months. And technology has matured
What customers want and need, not what insurers want to sell or have always sold, will be the dominant driver of innovation and growth
While change has often come slowly in life insurance sector, a metamorphosis may be underway. The effects of the pandemic are lingering, consumer expectations are growing
Most successful insurance businesses and their distribution partners will be those who listen to their customers
A tech-inspired C-suite has largely driven digitization and core modernization strategies within the life insurance industry
Early adopters of ecosystems in insurance demonstrate how to create near-term value and build a foundation for long-term success
Embedded insurance is fast becoming a favorite buzzword among insurtech entrepreneurs and insurance innovators
Using low-code configuration tools, insurers can establish a set of base products which can be used as the foundation for product variations in order to tailor coverage
Insurtech market is forecasted to reach a net worth of US$ 165.4 Bn in 2032 from a mere market value of US$ 12.5 Bn1
As insurance carriers modernize their core platforms and other technical underpinnings, they would be remiss to ignore how industries like banking have approached change
Digital Technology and Digitisation the consideration of trends and the desire for greater flexibility in product development and making insurance information available to clients
Blockchain technology will play a key role in the Metaverse, along with other emerging technologies such as artificial intelligence (AI) and virtual reality (VR)